Shipping

SHIPPING

Due to high demand processing time is 1-5 business days. Shipping takes 7-14 business days to arrive. Most of the time our product will arrive a lot quicker.

Please direct any shipping related inquiries to therollhex@gmail.com

TRACKING

Once your order is sent you'll receive an email with tracking code. Please click here and paste your code to track your order.

REFUND POLICY

Your 100% satisfaction is important for our team here at Roll-Hex company.

We offer a 30 days return & exchange policy:

The Rollhex is not liable to charges in regard to shipping back the items.
Once the products are recieved, the Refund is processed withing 24 hours. 

However, instead of returning the product you can ask for a replacement product or a full refund. Terms and conditions apply*

Why you ask?

Return run counter to our emphasis on sustainability, as every return leaves a carbon footprint of its own!

So here’s the deal, tell us what went wrong and seems to be the problem with the product. Send in a few pictures and we will be happy to replace or refund you in full. Then, if possible you can either donate the product to someone in your neighborhood or even recycle it.